Box Office Manager
The Box Office Manager is no longer a Board position. However, the job description is still as described below.
Responsibilities:
- To process all orders for reserved seating tickets for each production
- To keep the outgoing message on the box office line up-to-date
- To process all credit card transactions for reserved ticket orders
- To respond to all box office inquiries
- To report to the Treasurer on current ticket sales
The Box Office Manager is responsible for processing all non-subscription ticket orders throughout the season. All ticket sales are processed through the box office software. The Box Office Manager is responsible for ensuring that new patrons are added to the mailing list, that all sales records in the computer are up-to-date, and that all orders are processed correctly. The Box Office Manager is also responsible for making sure that all ticket orders are delivered to the Box Office on performance nights and that the Box Office is staffed. The Box Office Manager processes all telephone credit card orders and provides regular reports on credit card transactions to the Treasurer.
The position of Box Office Manager requires computer skills (word processing, database updates) and basic accounting skills.