Walpole Footlighters
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    • Past Productions >
      • Walpole Footlighters 2021-2022 Season
      • Walpole Footlighters 2020-2021 Season
      • Walpole Footlighters 2019-2020 Season
      • Walpole Footlighters 2018-2019 Season
      • Walpole Footlighters 2017-2018 Season >
        • Savannah Slide Show
        • Radium Girls Slide Show
        • Lucky Stiff Slide Show
      • Walpole Footlighters 2016-2017 Season >
        • Great American Trailer Park Slideshow
      • Walpole Footlighters 2015-2016 Season >
        • Charlie Brown Slide show
      • Walpole Footlighters 2014-2015 Season
      • Walpole Footlighters 2013-2014 Season
      • Walpole Footlighters 2012-2013 Season
      • Walpole Footlighters 2011-2012 Season
      • Walpole Footlighters 2010-2011 Season
      • Walpole Footlighters 2009-2010 Season
      • Walpole Footlighters 2008-2009
      • Walpole Footlighters 2007-2008 Season
      • Walpole Footlighters 2006-2007 Season
      • Walpole Footlighters 2005-2006 Season
      • Walpole Footlighters 2004-2005 Season
      • Walpole Footlighters 2003-2004 Season
    • Dan Sheehan Lifetime Achievement Award
    • 90th Anniversary Slide Show
  • Members
    • Members Handbook
    • Production Schedule Checklist
    • Program Book Checklist
    • Tax Laws
    • Board of Directors Job Descriptions >
      • President
      • Vice-President
      • Secretary
      • Treasurer
      • Public Relations Manager
      • Facilities Manager
      • Publications Manager
      • Member at Large
      • Social Media Manager
      • Play Selection Committee Chair
      • Box Office Manager
      • Subscriptions Manager
    • Walpole Footlighters Bylaws
  • Support Us
    • Backers Program >
      • Walpole Footlighters 2021-2022 Backers
      • Walpole Footlighters 2021-2022 Backers
      • Walpole Footlighters 2020-2021 Backers
      • Walpole Footlighters 2019-2020 Backers
      • Walpole Footlighters 2018-2019 Backers
      • Walpole Footlighters 2017-2018 Backers
      • Walpole Footlighters 2015-2016 Backers
    • Advertise with Us
    • Volunteer and Learn >
      • Usher Guidelines
  • Walpole Footlighters Scholarship
    • 2022 Scholarship - Sophia Goodsell
    • 2021 Scholarship - Mahoney Cyr
    • 2021 Scholarship - Brenna Hughes
    • 2021 Scholarship - Cate Lightbody
    • 2018 Scholarship - Riley Mulroy
    • 2017 Scholarship - Mia Straccia
    • 2016 Scholarship - Bridget Connell
    • 2015 Scholarship - Marc Sheehan
    • 2014 Scholarship - Michael McKeon
  • In Memoriam
    • Rosemary Mitchell 1944 - 2022
    • Kathleen Hardigan 1970 - 2022
    • Marge Scholz 1930 - 2021
    • Bruce Hainsworth 1923 - 2020
    • Rich Morton 1948 - 2019
    • Gene Guidi 1937 - 2019
    • Parker Chick 1932 - 2018
    • Barbara Pettis 1936 - 2017
    • Roger Pettis 1939 - 2016
    • Rita Rosano 1931 - 2016
    • Ceil Koziol 1922 - 2012
    • Joseph P. Scholz 1926 - 2008
    • Tom Svingen 1935 - 2006
    • Ed Kanter 1931 - 2004
    • Harry Harding 1904 - 2002
    • Sam Greiff 1921 - 2002
    • Sue Bennett Fielding 1928 - 2001
    • Eleanor "Soosie" Harding 1906 - 1999
    • Angelo "Beebe" DeFlaminis 1916 - 1998
  • Walpole Footlighters Privacy Policy

Frequently Asked Questions

Frequently Asked Questions for Subscribers

Q. Why does it take so long to get my tickets?

A. Subscriptions are handled by a small set of volunteers - ok, a single volunteer. We begin processing orders in early June. We try to process orders as they come in, but most of the order processing happens on the weekends. In addition, we sometimes must hold orders, particularly if you are asking to change your seats, the night you attend, or the number of tickets you are ordering. The subscribers who held seats in the previous year are handled first, and we hold their seats for a certain time before we release them. We do not start processing orders until the season and our fiscal year ends in May, and usually do not start mailing tickets until after Labor Day.

Q. I sent my order in late last year and lost my seats. Can I get them back?

A. We will try, particularly if there is a health issue (age, hearing, physical disability) that makes your need for particular seats critical. However, it is not always possible to restore seats once they have been released.

Q. I let my subscription lapse last year. Can I renew and get the same seats I had?

A. You can resubscribe, but you may not be able to get the same seats. If you let your subscription lapse for a year, your seats may have been purchased by another patron. We will try to give you the best seats we can. You might try changing to a less popular performance.

Q. Why doesn't anyone ever answer the box office phone?

A. Our box office is handled by a voice mail system. As a volunteer organization, we cannot afford to pay someone to staff the box office during the day. We pick up messages every business day and will try to call you back within one to two business days. There may be brief gaps in the summer because people are on vacation. On production days, we will try to call you back within a few hours.

Q. I asked for an aisle seat in the center section. Why didn't I get what I asked for?

A. We have only twenty-two center aisle seats. Many of those are held by long-time subscribers. Unless one of those subscribers releases their seats, we rarely have aisle seats available except in the back rows and in the side sections. Unless you have a disability and require an aisle seat or other accommodations, please indicate a second choice. You might also try changing to a less popular performance.

Q. I wanted a front row seat this year.  Why couldn't I get one?

A. We have nine front row seats in the center section and three in each side section available for subscriptions for each performance. Many of those are held by long-time subscribers. Unless one of those subscribers releases their seats, we rarely have front row seats available. If you have hearing difficulties, please ask for an assisted hearing unit when you come to the theater. You might also try changing to a less popular performance.

Q. What's the best night for good seats?

A. We like to say that we have no bad seats (there are only 230 seats with eleven rows)! However, the Friday performance of the third week of the run usually has the most open seats, followed by the first Friday. If you have a large party, we encourage you to choose one of those nights rather than the very popular second weekend. You can also try one of the matinees.

Q. I want additional tickets for the musical next to my season subscriptions. Is this possible?

A. It may be possible, but we might have to move your subscription seats.  Since we have fewer subscribers for the matinees, seating is more open. On any other performance, there is a good chance that the seats next to you belong to another subscriber. Call the box office at 508-668-8446 and we will try to accommodate you.

Q. Do you have a group sales rate?

A. Yes, we do! If you have a group of 10 or more coming on the same night, call the box office at 508-668-8446 to order your tickets. Group tickets are $18 for non-musicals and $23 for musicals.

Q. Where are the best seats?

A. General theater wisdom is that the best seats are in the center section, three to ten rows back from the stage. Many people do not consider the front seats to be the best because you may have to view the stage at an angle. A theater is not a stadium; the best seats are usually in the middle. However, everyone has his or her own preferences and some people swear by the left and right sides of the house!

Privacy Policy
Playhouse: 2 Scout Rd, East Walpole, MA
Mail: PO Box 189, Walpole, MA 02081
Box Office: 508-668-8446
Copyright © The Walpole Footlighters
  • Home
  • Directions
    • Snow Policy
  • COVID-19 Protocols
  • Tickets
    • FAQ for Subscribers
    • Ticket Exchanges
    • Playhouse Seating Chart
    • Card to Culture
  • Auditions
    • Audition Tips
    • Information for Cast and Crew
    • Children's Theatre
  • About Us
    • Calendar
    • News
    • Board of Directors
    • Play Selection Committee
    • Walpole Footlighters Harassment Policy
    • Walpole Footlighters History
    • Past Productions >
      • Walpole Footlighters 2021-2022 Season
      • Walpole Footlighters 2020-2021 Season
      • Walpole Footlighters 2019-2020 Season
      • Walpole Footlighters 2018-2019 Season
      • Walpole Footlighters 2017-2018 Season >
        • Savannah Slide Show
        • Radium Girls Slide Show
        • Lucky Stiff Slide Show
      • Walpole Footlighters 2016-2017 Season >
        • Great American Trailer Park Slideshow
      • Walpole Footlighters 2015-2016 Season >
        • Charlie Brown Slide show
      • Walpole Footlighters 2014-2015 Season
      • Walpole Footlighters 2013-2014 Season
      • Walpole Footlighters 2012-2013 Season
      • Walpole Footlighters 2011-2012 Season
      • Walpole Footlighters 2010-2011 Season
      • Walpole Footlighters 2009-2010 Season
      • Walpole Footlighters 2008-2009
      • Walpole Footlighters 2007-2008 Season
      • Walpole Footlighters 2006-2007 Season
      • Walpole Footlighters 2005-2006 Season
      • Walpole Footlighters 2004-2005 Season
      • Walpole Footlighters 2003-2004 Season
    • Dan Sheehan Lifetime Achievement Award
    • 90th Anniversary Slide Show
  • Members
    • Members Handbook
    • Production Schedule Checklist
    • Program Book Checklist
    • Tax Laws
    • Board of Directors Job Descriptions >
      • President
      • Vice-President
      • Secretary
      • Treasurer
      • Public Relations Manager
      • Facilities Manager
      • Publications Manager
      • Member at Large
      • Social Media Manager
      • Play Selection Committee Chair
      • Box Office Manager
      • Subscriptions Manager
    • Walpole Footlighters Bylaws
  • Support Us
    • Backers Program >
      • Walpole Footlighters 2021-2022 Backers
      • Walpole Footlighters 2021-2022 Backers
      • Walpole Footlighters 2020-2021 Backers
      • Walpole Footlighters 2019-2020 Backers
      • Walpole Footlighters 2018-2019 Backers
      • Walpole Footlighters 2017-2018 Backers
      • Walpole Footlighters 2015-2016 Backers
    • Advertise with Us
    • Volunteer and Learn >
      • Usher Guidelines
  • Walpole Footlighters Scholarship
    • 2022 Scholarship - Sophia Goodsell
    • 2021 Scholarship - Mahoney Cyr
    • 2021 Scholarship - Brenna Hughes
    • 2021 Scholarship - Cate Lightbody
    • 2018 Scholarship - Riley Mulroy
    • 2017 Scholarship - Mia Straccia
    • 2016 Scholarship - Bridget Connell
    • 2015 Scholarship - Marc Sheehan
    • 2014 Scholarship - Michael McKeon
  • In Memoriam
    • Rosemary Mitchell 1944 - 2022
    • Kathleen Hardigan 1970 - 2022
    • Marge Scholz 1930 - 2021
    • Bruce Hainsworth 1923 - 2020
    • Rich Morton 1948 - 2019
    • Gene Guidi 1937 - 2019
    • Parker Chick 1932 - 2018
    • Barbara Pettis 1936 - 2017
    • Roger Pettis 1939 - 2016
    • Rita Rosano 1931 - 2016
    • Ceil Koziol 1922 - 2012
    • Joseph P. Scholz 1926 - 2008
    • Tom Svingen 1935 - 2006
    • Ed Kanter 1931 - 2004
    • Harry Harding 1904 - 2002
    • Sam Greiff 1921 - 2002
    • Sue Bennett Fielding 1928 - 2001
    • Eleanor "Soosie" Harding 1906 - 1999
    • Angelo "Beebe" DeFlaminis 1916 - 1998
  • Walpole Footlighters Privacy Policy